Ancient Chaos Club
Talk to a mortal.
Questions, fit dilemmas, suspiciously quiet parcels. We’re here for the practical stuff.
Order question?
Include your order number and the email used at checkout so we can find your purchase.
Return or issue?
Tell us what happened. If an item is faulty or incorrect, a clear photo can help.
Before you buy?
Send the product name or link, your question and your delivery country if relevant.
Send a message to KLEOS.
contact@alexander-ancien-atlas.com
Use your usual email app, or copy this address into your inbox. Please don’t send passwords or full payment-card details.
A quick answer might be here.
Where can I check delivery?
Start with Track Your Order or our shipping guide.
Where do I send a return?
Our return address is KLEOS, 47 rue Vivienne, 75002 Paris, France. Read Returns & Exchanges for the notice, timing and instructions. For an item issue, contact us before paying for return postage.
Can I change my delivery address?
Email us as soon as you spot the mistake. We will check what can still be changed; a parcel already with the carrier may not be redirectable.